Live Solutions Transforming Global Custody Operations

Designed jointly with industry professionals across global custodians, broker dealers and asset managers, Kingfield connects manual processes to automated workflows, fragmented information to real-time transparency, and isolated operations to global collaboration.

Income Collection Claims

Operational across 40+ business units at major financial institutions

The Industry Challenge:

  • Failed trades, security lending, and interim trading create millions in outstanding claims annually
  • Traditional email-based processes means slow response times and lengthy resolutions periods between counterparties
  • Manual processes complicate and delay recovery, increase operational risks, potential missed deadlines and financial loss

Kingfield’s Solution:

  • Real-time collaboration across counterparties in one secure platform
  • Automated lifecycle management from claim initiation to fund recovery
  • Standardized workflows eliminate bespoke tracking systems
  • Comprehensive reporting for operations, compliance and risk management

The Results:

  • Eliminate communication delays and back-and-forth communications
  • Move claims through their lifecycle efficiently and transparently
  • Reduce manual intervention and associated risk of errors
  • Accelerate processing and recovery time
  • Provide superior controls and oversight capabilities

Client Results: 90% reduction in open market claims, 20-30% improvement in operational efficiency

Tax Withholding Recovery

Adopted by a large Global Custodian and two of the industry’s largest asset managers.

The Industry Challenge:

  • Manual documentation and processing across 40+ markets
  • High operational costs and extended processing times
  • Fragmented systems and communication channels
    Lack of transparency between counterparties

Kingfield’s Solution:

  • End-to-end digital processing starting with France, expanding globally
  • Centralized document management with automated generation and validation
  • Real-time shipment tracking with auto-reconciliation to sub-custodians
  • Standardized submissions reducing manual processing burden on tax authorities

The Results:

  • Eliminate delays from fragmented communication
  • Reduce operational and compliance risks
  • Minimize manual intervention and error potential
  • Provide full transparency on recovery status to all participants

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